Welcome to Hotline for Formers from BA Clubs
If you’re a qualifying former BA employee, would you like access to discounted shopping, offers and scheduled flights?

Hotline For Formers and BA Clubs Members

Hotline for Formers (HFF) is a programme for former BA employees only, and Hotline for Members (HFM) is offered to certain categories of BA Clubs membership. 

Both offer access to Hotline fares on scheduled BA flights, a discounted shopping portal, travel related deals and many other offers.

Joining could not be easier. Complete the online application and set up a recurring payment for your subscription. For HFF, we will check your employment history with BA, which will take a few days.

Annual membership is £50 per year.  You will find it is easy to more than recoup this fee with the combined savings available.

Once we have received your payment, your password and log-in will allow you to access our membership portal.

You will be contacted on your email address by the Perks at Work team with joining instructions for the shopping portal; this is done on a month-end upload.

Please see the FAQs below if you have a query.

If you have a question about joining the Hotline from BA Clubs programme, your eligibility, the sign-up process, payment or renewal issues, please email membership@ba.com with full details.

We are unable to deal with Hotline queries. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 930 787.

New Hotline Portal Active!
We have just updated our systems and if you're an existing member you'll need to reset your password to continue to gain access to your membership benefits
Please enter your registered email below and we'll send you a password reset link.
Discounted BA Flights
Access to the BA Hotline programme which offers discounted air fares. Your access is for your personal use only and is monitored via a fair usage policy. There is a FAQ section at the bottom of the page that explains more.
Perks at Work Discounts
Access to the Perks at Work discount shopping portal with discounts available at over 4,000 retailers, including many of the leading supermarket chains. P@W has its own reward currency so you can save as you spend.

Hotline for Formers

About: Why do I have to pay for access?
About: Who is running this programme?
Eligibility: Who can enrol in Hotline from BA Clubs?
Eligibility: I’m currently working for BA, can I join?
ELIGIBILITY: What about friends and family?
ELIGIBILITY: Is the membership transferable?
ELIGIBILITY: My spouse has died, can I still join?
JOINING: How do I join?
JOINING: Payment methods
JOINING: Payment Receipt
MEMBERSHIP: Is this the same as a BA Clubs membership?
MEMBERSHIP: Can I pay monthly?
MEMBERSHIP: How do I renew my membership?
MEMBERSHIP: How do I cancel my membership?
HELP: My question is not answered in FAQs
USING HOTLINE: I have a question about using Hotline
CONTACT: How do I contact the Hotline from BA Clubs team?
MEMBERSHIP: What are the rules for using Hotline for Formers?
MEMBERSHIP: Are there any usage limits on Hotline for Formers?
MEMBERSHIP: Code shares