There is a technical issue with the BA reservation system.

1. It looks like error is specific to Chrome.

2. Try clearing your cache/cookies for and re-booting

3. If that doesn't work, try using a different web browser - Firefox and Safari seem to be working


Apologies for the inconvenience

Contact Us

If you have a question about the operation of this scheme, please consult the FAQ section of this website, where we have provided answers to some of the more common questions.


Please note:

  • We cannot process any questions regarding Staff Travel: if you receive Staff Travel concessions
    please submit questions direct to BA via ESS.
  • Questions regarding Hotline bookings should be submitted under Category 05 in the query section.
    These will be forwarded to the Hotline team at BA for response.

Please note that it is not possible to make telephone enquiries.


Submit a Query

If, after reading the FAQ section, you still wish to submit a query, please click here

Family Event

Family Event

In today’s hectic world, use your Hotline benefits to get the family back together for a special event

Short Break

Short Break

With over 60 destinations in Europe alone, why not treat yourself (and a partner!) to a relaxing week-end?

Just Explore

Just Explore

How many times have you asked yourself “Wouldn’t it be great to visit…” Well now you can!

Trip of a Lifetime

Trip of a Lifetime

If you have a little more time on your hands, isn’t it time you took that trip of a lifetime you’ve always wanted?